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AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Site Map | Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Can I have multiple tickets on one phone? Yes No Still Need Help? On the review page, click the Transfer button to send the tickets. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Create an account to follow your favorite communities and start taking part in conversations. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Click the 'Transfer' button and your guest will receive a notification via . Usually there is a waiting period of a few weeks. OR. After the switch, you will enter the email address you use to access the community in order to reset your password. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. If your friend already has an AXS account, the tickets will be transferred instantaneously. I purchased tickets for a concert back in February. Reddit and its partners use cookies and similar technologies to provide you with a better experience. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. Step 1: Download and Login into MLB Ballpark App. why the hell can they just not send you the tickets in an email, as an option? I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Select the tickets to transfer and enter the recipients information. Tix originally purchased Spring 2020, was postponed until today 7/31/21. [deleted] 1 yr. ago. Show the tickets on your phone for everyone in your group. We are changing the way you register and sign-in to the StubHub Community. Stubhub assured me my tickets would be available. They should be able to tell you if the tickets are active. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Remember, your friends can always transfer tickets back to you. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Its up to you! On the review page, click the Transfer button to send the tickets. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. I tried calling axs.nobody was home. At this point, you should see your tickets in the MLB Ballpark app. The concert is tomorrow. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. Most mobile transfer tickets will not be immediately available. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. Show was postponed from June 2020 to July 2021 due to covid. If your friend already has an AXS account, the tickets will be transferred instantaneously. Can seats be transferred to someone who doesnt have an AXS account? Tickets Seat numbers it lists 13-16 ? Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Click the Transfer button next to the event in your AXS account. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. You may also review your transfers and purchase history at AXS.com. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. i assume they will try to get me to receive the tickets using axs again. Just follow the simple steps to make the tickets officially yours. No. and need to send them to a friend, transfer the tickets through your AXS account. You'll then be asked to review the transfer. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. | | The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Sorry we couldn't be helpful. How will I know if my transfer was successful? I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. On the Review page, click the List Tickets button to finish. If you do not currently have an AXS account you will be instructed to create one during your purchase. Its up to the promoter, artist, or team if you can sell tickets or not. No. What if my guests arrive at different times? Easy! Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! may not be valid. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. After that, the tickets will be theirs to use with the AXS app. They assured me that the tickets would be transfered once they got ahold of the seller. Here we are. Show the ticket in the App at the entrance and get them scanned to enter. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. After completing the account information, you may buy, sell or manage any seats in your account. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. It depends. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Third-Party Resale Tickets: Everything You Need to Know. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. Customer service all the way to your seat, 2000-2022 StubHub. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Yes. Follow the steps below to access the tickets: Did you find it helpful? Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Select the tickets to transfer and enter the recipient's information. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. All Rights Reserved. i had the exact same problem. Theyll just have to create an AXS account to claim their tickets. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Use of this website signifies your agreement to our. Tap View to access the barcode and scan in for entry. Try to contact them on their Twitter account. Go into the app, look at the ticket. When your tickets sell, youll receive an email informing you of the sale. I followed the directions of creating a AXS account via the email address that they sent me the email. Before following any of the steps below, make sure you download the Official Houston Rockets App! AXS Mobile ID allows for convenience, flexibility and security. You've been successfully subscribed - thanks! With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. After logging into the app, verify the tickets are available in the app. Hey guys, I just joined this group so if this isnt allowed lmk. Select the seats you would like to send. it never happened. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. So you can sell on StubHub or any other way you find. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. AXS Mobile ID allows you to manage . AXS Mobile ID allows for convenience, flexibility and security. Yes Review listing information and choose Credit Card for payout. Apparently it is actually AXS? If you do not currently have an AXS account you will be instructed to create one during your purchase. Terms of Service | Have been on hold 3+ hrs. StubHub told me to call AXS and let them know this was due to the show being postponed. Press question mark to learn the rest of the keyboard shortcuts. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. When its time for the event, they can open the app to show their tickets on their phone. There is no fee for transferring seats and you are allowed unlimited transfers. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. Sign into your AXS Account and click Listings. On the review page, click the Transfer button to send the tickets. Sorry we couldn't be helpful. Click yes, retract now.And youre done! Select the tickets to transfer and enter the recipient's information. No paper tickets required. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). may not be valid. Article. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. i spent the next 2 hours trying to get the axs app to work and get my tickets. Just follow the simple steps to make the tickets officially yours. Click the Transfer button next to the event in your AXS account. Help us improve this article with your feedback. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). If you see a Sell button next to your tickets in your account, you can sell them! This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. Your Privacy Choices | You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. All rights reserved. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Also, to make it even more . AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Lindsay is the author of this solution article. Bought ticket and then they weren't available from the seller. You will enter your community username and new password and done! Are screenshots of the barcode valid for entry? Your AXS Mobile ID ticket will now show up. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Is there any way to get any assistance? Can seats be transferred to someone who doesnt have an AXS account? Here's how it works: Click the Transfer button next to the event in your AXS account. Youll be able to transfer money to your bank from your account on AXS.com. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Yes By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I bought two tickets to a New York Islanders game at Nassau Coliseum. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Its up to you! You also have the option of transferring and listing your tickets for sale prior to the event. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. If you already have an AXS account, the tickets will be transferred to your account automatically. Cookie Notice Tickets Not Showing Up In AXS Hello! When your tickets sell, youll receive an email informing you of the sale. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. The tickets will be delivered to the buyer automatically. As an event draws closer, venues generate the barcodes for each ticket. If they already have an AXS account set up the tickets will go in their account automatically. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. The Rockets App is free to download and available in the App Store or the Google Play Store. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Theyll just have to create an AXS account to claim their tickets. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Never. Select the tickets to transfer and enter the recipient's information. 2023 Nope. When fans have tickets they cant use, they list them for other fans to buy. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. The event staff will scan this digital barcode to let you and your party into the event. Browse your upcoming events and tap the ticket icon for the one you would like to sell. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Its up to the promoter, artist, or team if you can sell tickets or not. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. If you see a Sell button next to your tickets in your account, you can sell them! Your tickets will no longer be listed for others to buy. i will not book anything on stub hub as a result. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Select the tickets to sell, and then set your price and selling options. Then your friends can get in with their own phones using the AXS app. For more information, please see our AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? There has to be some way, right. You may also review your transfers and purchase history at AXS.com. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Your tickets will no longer be listed for others to buy. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Yes On the Review page, click the List Tickets button to finish. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). Then when it sells and you are paid, you transfer it using the app. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. The game is in 36 hours. Click the Sell button next to the event in your AXS Account. However, we recommend that you transfer tickets to each person attending the event. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Transfer tickets to friends (for select events). How will I know if my transfer was successful? Nope. Flew in for this show. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Here we are. Present the scannable QR code at the door for entry to Toyota Center. Manage Cookie Preferences Otherwise you have until your friend creates an account to cancel the transfer. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Even if you call within 48 hours of your event, you will probably get no help at all. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. and our i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Privacy Policy. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. If you already have an AXS account, the tickets will be transferred to your account automatically. Why did the venue decide to use AXS Mobile ID? We are changing the way you register and sign-in to the StubHub Community. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Open the App and sign in to see your tickets. Theyll also need to get the AXS app. Does anyone know how to do it through axs?? Click the Sell button next to the event in your AXS Account. I purchased 2 tickets through stubhub January 2020. Show the ticket in the App at the entrance and get them scanned to enter. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Bought tickets for a group? This will bring you to the page to confirm the correct email associated with the order. Sorry we couldn't be helpful. and our You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Ability to transfer and/or sell tickets varies by show and is subject to change. Anyone have success getting something similar resolved day of show? AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Copyright The gig has not been cancelled we just chose not to go. To login, use the same email address you used when purchasing your tickets. What is transfer? We bought the tickets through AXS and we have no clue how to sell or transfer them. On the review page, click the Transfer button to send the tickets. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. You should see something to transfer. Customer service all the way to your seat, 2000-2022 StubHub. It got postponed and now we all cant go. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? totally rinky dink. 2021 Vivid Seats Ltd. All rights reserved. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Help us improve this article with your feedback. Please help. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Press J to jump to the feed. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. After completing the account information, you may buy, sell or manage any seats in your account. Transferring Tickets. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. Use the same email you use on StubHub. I had read on other threads that sometimes the tickets don't transfer until the day of the event. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. They said they would get in contact with the seller and have the tickets transferred over. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Enter the recipients first name, last name and email address, or select from a list of.
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